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Frequently asked

FAQ

Everything about ordering custom influencer boxes — and if your question isn’t here, just call or text us.

Ordering

What’s the minimum order?
Our minimum is 100 units for standard foil-stamped, printed, or matte-laminated styles. Smaller sample or press-kit runs can be quoted case by case.
Is there a maximum order size?
No. We regularly produce runs into the tens of thousands for large-scale ambassador and seeding programs.
Can I order a sample before a bulk run?
Yes. We can produce a pre-production proof so you can approve the physical box before we run the full order — ask us for terms when you request your quote.
Can I mix box styles in one order?
Yes. You can combine styles — say a Rigid Magnetic Box for top-tier press and a Mini Sample Box for a wider seeding wave — and the combined volume counts toward your price tier.
Can I reorder later and match my last batch?
Yes. We keep your artwork, box colors, and die-line specs on file, so reorders match your previous run exactly and move faster.

Design & Artwork

Do you charge for mockups?
No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.
What artwork files do you need?
Vector files (AI, EPS, SVG, or PDF) are ideal. If you only have a photo or a PNG, our designers will recreate your logo print-ready at no charge.
I don’t have a logo — can you help?
Yes. Send a reference — a photo, a sketch, or even a description — and our designers will build print-ready artwork for you.
Can you match my brand (Pantone) colors?
Yes. We offer custom Pantone matching on both box color and print so your influencer boxes match your brand exactly.
Can you individually personalize each box?
Yes. Send us a spreadsheet of names or handles and we can personalize boxes individually — common for top-tier ambassador sends.
How many revisions do I get?
Unlimited, and always free, until you approve the mockup.

Production & Shipping

How long does production take?
About two to three weeks from approved mockup for standard styles; fully custom rigid builds sit toward the higher end of that window.
Do you offer rush production?
Yes. Rush is available for a launch date or a firm seeding-wave deadline — tell us your in-hands date and we’ll confirm what’s possible.
Where do you ship?
Nationwide across the U.S., and internationally on request. See our Shipping Policy for details.
How much is shipping?
Shipping is quoted with your order based on quantity and destination. Because most styles ship flat or nest efficiently, bulk orders are economical to ship.
Can you ship to multiple addresses?
Yes. Provide a distribution list with your order and we’ll split the shipment across influencer or press addresses — common for large seeding waves.
What if my order arrives damaged or wrong?
We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected items.

Pricing & Payment

How much do influencer boxes cost?
Bulk pricing is by quote; typical ranges run from about $1.75 to $9.00 per unit depending on style and decoration, improving as the run grows. Each product page shows its range.
Why don’t you list exact prices?
Price depends on quantity, box style, color, and decoration method. A quote is the only accurate number — and we return one within a business day.
What payment methods do you accept?
All major credit cards, ACH bank transfer, and purchase orders for established brands and agencies.
Do you offer a price-match or lowest-price guarantee?
Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.

Product & Care

What colors and finishes are available?
Kraft Brown, Matte Black, White, Blush Pink, Sage Green, and Champagne Gold Foil, with custom Pantone matching on request.
Is the foil stamping or print really durable?
Yes. Foil is heat-stamped directly into the board rather than applied as a sticker, and prints are sealed with matte or gloss lamination so they resist scuffing and fading in transit.
What are the boxes made of?
Rigid chipboard or premium corrugated mailer stock, depending on the style — sturdy enough to protect the product and photograph well on camera.
How do I store unassembled boxes?
Keep them flat (for mailer styles) or nested (for rigid styles) in a dry area away from direct moisture and sunlight. Properly stored, they hold their print, foil, and shape indefinitely.
Are the boxes recyclable?
Yes. Our corrugated and chipboard stocks are recyclable, and we can advise on the most eco-friendly finish combination if that matters to your brand.